Promotion of Access to Information Act, 2000 (Act No. 2 of 2000)
This PAIA Manual is published in accordance with Section 51 of the Promotion of Access to Information Act, 2000 (PAIA) and gives effect to the right of access to information as entrenched in Section 32 of the Constitution of the Republic of South Africa, 1996.
This Manual further incorporates relevant provisions of the Protection of Personal Information Act, 2013 (POPIA).
Rated Original is a full-service website design and digital transformation agency specialising in:
Online visibility and web development
Digital marketing and social media strategy
Brand creation, brand management, and rebranding
Business setup and compliance support
Our approach is rooted in innovation, performance, and measurable growth. In a digital-first economy, Rated Original partners with businesses to build strong online identities, compliant systems, and scalable digital solutions.
This Manual outlines the procedures for requesting access to records held by Rated Original in compliance with PAIA, while ensuring that personal information is protected in line with POPIA.
Private Body: Rated Original
Information Officer (as defined by PAIA & POPIA):
Mr. MG Sehlabela
Managing Director / CEO
Postal Address:
6399 Mshadza Trust, White River, 1240
Physical Address:
6399 Mshadza Trust, White River, 1240
Telephone:
013 013 0342 | 073 987 9872
Fax:
086 206 1685
Email:
[email protected]
Website:
www.ratedoriginal.com
All PAIA and POPIA-related correspondence must be addressed to the Information Officer.
3.1 PAIA provides a requester with the right to access records held by a private body, provided that the record is required for the exercise or protection of any rights.
3.2 Requests by public bodies must demonstrate that the request is made in the public interest.
3.3 Access to records may be refused on grounds provided for in PAIA and POPIA, including the protection of personal information, confidential commercial information, and third-party rights.
Rated Original is committed to processing personal information lawfully, reasonably, and securely in terms of POPIA.
Access to records under PAIA is subject to POPIA, and personal information will not be disclosed unless:
Disclosure is legally permitted
Consent has been obtained, or
Disclosure is required by law
This Manual must be read in conjunction with, but not limited to, the following legislation:
Promotion of Access to Information Act, 2000
Protection of Personal Information Act, 2013
Companies Act, 2008
Electronic Communications and Transactions Act, 2002
Consumer Protection Act, 2008
Basic Conditions of Employment Act, 1997
Income Tax Act, 1962
Rated Original holds records relating to the following categories:
Incorporation documents
Shareholder and director records
Statutory and compliance records
Invoices and quotations
Accounting and tax records
Bank and payment records
Client contracts and agreements
Project documentation
Communication records
Employment contracts
Payroll and HR records
Branding and design files
Website and hosting records
Marketing and campaign data
Access to these records is subject to PAIA and POPIA limitations.
To facilitate the processing of a PAIA request, requesters must:
7.1 Complete the prescribed PAIA request form, available from the South African Human Rights Commission (SAHRC) website:
www.sahrc.org.za
7.2 Address the request to the Information Officer (CEO).
7.3 Provide sufficient detail to enable Rated Original to identify:
The record(s) requested
The requester (and proof of authority if acting on behalf of another person)
The form of access required
Contact details within the Republic of South Africa
The right being exercised or protected and why the record is required
8.1 A request fee of R50.00 (excluding VAT) is payable for requests other than personal information requests.
8.2 If the preparation of the record exceeds six hours, a deposit of up to one-third of the access fee may be required.
8.3 Records may be withheld until the applicable fees have been paid.
8.4 A requester may apply to a court for relief regarding payment of fees or access decisions.
8.5 The full fee structure is available on the SAHRC website.
Rated Original will:
Acknowledge receipt of a request
Process requests within 30 days, unless an extension is permitted by law
Notify the requester of approval, refusal, or extension in writing
This PAIA Manual is available:
On the Rated Original website: https://ratedoriginal.com/paia
Upon request from the Information Officer